For personal purchases, ready stock products can be delivered in 2-4 working days in JADETABEK area.
Delivery times outside JADETABEK area rely on chosen courier services.
For business purchases, delivery times vary and will be communicated by Stramm team, depending on quantity of order and delivery location.

Yes, Stramm provides a product warranty for 2 years. For Office Chairs: Mechanism, Footbase, Gaslift, and Castor. For Standing Desks: Motor, Controller, and Power Supply.

Warranty claims can be made through Customer Service (+62 815-7486-7777). Customers are required to conduct a video unboxing upon receiving the package to claim damages during shipment. Additionally, customers need to provide detailed photos of the damage, photos of the official warranty label, and write a descriptive chronology of the damage.